This man understands how your pet's body works. He uses this knowledge to correctly diagnosis the illness, and he embodies the true meaning of the buzz phrase "good communicator" because he is able to explain your pet's problem to you as well as the logic he used to arrive at his conclusion. But most importantly he actually cares about your pet and respects how much YOU care about your pet. Knowledge, logical thinking, real communication, compassion, and respect -- rare to find all these qualities together in one person.
