Cyndi Davidson (Aviara Animal Health Center)

John Burke

DO NOT GO HERE!!! This place is terrible. I used them for a number of years because they were a mile from my house, but they were always overpriced and mediocre. They recently merged with another company, VCA, and have really declined. A couple of weeks ago I called to set up an appointment because my dog had a growth I wanted them to look at. I specifically asked for Dr. Davidson who had always seen her in the past. I also said that my dog may be due for shots and possibly blood work to check for kidney functioning (she’s 14 years old). So we set up the appointment at a time that Dr. Davidson was available. The conversation was a little strange and I didn’t know why it was for two weeks away which had never happened before. But we did it. I arrived at the appointment to be told that it was just a “lab” appointment and that Dr. Davidson was not available that day. There were two staff people at the front desk that were new. They were not at all helpful and didn’t seem to care at all that I had set up an appointment to see the doctor and she was not in. There was previously a man named George (I think) who was good and very helpful. My guess is that when they merged with (or were bought by) VCA they changed staff. So I had to pay $284 and didn’t even see a vet, which was the main reason for the appointment. The woman at the front desk was rude about it. I had them email me my dog’s records so I can go elsewhere. I will NEVER go back there and I recommend you do not either. Shame on Dr. Davidson and Dr. Singh for allowing this poor service.

Feb 2 2024 2:15 PM