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Robert Zamorano (Pet Doctor 911) (McAllen, TX)

Robert Zamorano

Robert Zamorano (Pet Doctor 911)
Average 1.9/5.0 (3 Ratings)
Rate this Veterinarian!

Pet Doctor 911

7017 N 10th St Ste T
McAllen, TX 78504

Veterinarian Overview

Dr. Roberto Zamorano, DVM was born and raised in Weslaco, Texas. He graduated from Colorado State University with a degree in Veterinary Medicine in 2008. He returned to the Rio Grande Valley to practice Medicine. Dr Zamorano enjoys the challenge of treating exotic animals and doing Canine Reproductive work. He also enjoys spending time on his small farm where he raises South African Boer Goats and chickens, dogs, a cat and two cockatiels. He is a great asset to the practice

Services Offered

Animal Type

Cats
Dogs
Small Animals

Vet Specialty

Birds

Map & Directions


Pet Parent Reviews

Level of trust in their decision making
Robert Zamorano (Pet Doctor 911)
Average 2/5.0 (2 Ratings)

How well the veterinarian listens and answers questions
Robert Zamorano (Pet Doctor 911)
Average 1.5/5.0 (2 Ratings)

Spends appropriate amount of time with you
Robert Zamorano (Pet Doctor 911)
Average 1.5/5.0 (2 Ratings)

How well the veterinarian explained medical conditions
Robert Zamorano (Pet Doctor 911)
Average 1/5.0 (2 Ratings)

Got urgent care appointment as soon as you needed
Robert Zamorano (Pet Doctor 911)
Average 4/5.0 (2 Ratings)

Veterinarian talked to about preventative care
Robert Zamorano (Pet Doctor 911)
Average 1/5.0 (2 Ratings)

Receptionists at this office courteous and helpful
Robert Zamorano (Pet Doctor 911)
Average 2.5/5.0 (2 Ratings)

Would you recommend this veterinarian to friends and family
Robert Zamorano (Pet Doctor 911)
Average 1/5.0 (2 Ratings)

Office cleanliness
Robert Zamorano (Pet Doctor 911)
Average 3/5.0 (2 Ratings)

Wait times as expected
Robert Zamorano (Pet Doctor 911)
Average 1/5.0 (2 Ratings)

Pet Parent Survey Comments


Janice Lichtenbergef
Apr 4 2021 2:25 PM
Follow-up to my previous review about Dr. Zamorano’s clinic: Our presenting issue was our cat seemed to be in extreme dental pain; he appeared to be trying to get something out of his mouth

Janice Lichtenberger
Apr 4 2021 6:22 PM
We did not see Dr. Zamorano, but another Vet in his practice Pet Emergency 911. These comments are directed at that clinic. My cat was very sick; this was the only facility that could see him immediately; we were staying in Port Isabel. The clinic is chaotic; I was told to just stop in; apparently I could have made an appointment. After perhaps 2 hours after signing in, a tech came and took our cat. It was another hour before someone called to discuss his issues. Then another hour plus for a tech to come out to our car and explain that they had no ide what the problem is and that they needed to do blood work. With an hour drive back to Port Isabel, we decided the clinic should keep him overnight, do the blood work and whatever needed to bring down his temp. I called at 8 the next morning to let them know we needed a 1pm pick-up and they agreed. We finally got our cat at 2, after a lot of work on my part. We were given 6 meds that I could not get our cat to take. We received a document for administering the meds; we received NO written information about procedures run, conclusions reached. The clinic is so crowded and chaotic, this is not a surprise; however for $1100, I certainly expected better. I scheduled a follow-up appointment with our regular vet, gave her the clinic info; she contacted the clinic and they gave her blood test results and the meds list; they would not provide a complete transcript of the visit. Our cat has not improved and I am seeing our regular vet tomorrow morning. You are in TX/I am in CO. I am a retired accountant certainly familiar with client confidentiality. I see no reason your staff could not have emailed me a release to sign

Rate This Veterinarian

Level of trust in their decision making
How well the veterinarian listens and answers questions
Spends appropriate amount of time with you
How well the veterinarian explained medical conditions
Got urgent care appointment as soon as you needed
Veterinarian talked to about preventative care
Receptionists at this office courteous and helpful
Would you recommend this veterinarian to friends and family
Office cleanliness
Wait times as expected

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