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Dr. Bridget Neal (VitalPet) (Houston, TX)

Dr. Bridget Neal

Dr. Bridget Neal (VitalPet)
Average 4.1/5.0 (2 Ratings)
Rate this Veterinarian!

VitalPet

1518 Washington Ave, Ste D
Houston, TX 77007

Veterinarian Overview

Dr. Neal grew up in Southeast Texas. At an early age, she realized that working with and caring for animals would be her chosen career. Her passion and determination never wavered. She is a proud member of the Texas A&M Class of 2000. She majored in Biomedical Science and was awarded a bachelorÍs degree during her first year of veterinary school. In June 2003, she graduated from Texas A&M UniversityÍs College of Veterinary Medicine with her doctorate of veterinary medicine degree (DVM). The loves of her life are her husband, Jeff, and their two beautiful daughters, Hailey and Addy. She enjoys spending quality time with her two dogs and two cats. Dr. NealÍs special interests include internal medicine, soft tissue surgery, and endoscopy. She is a member of AVMA, TVMA, VIN, American Animal Hospital Association, and Harris County VMA.

Services Offered

Animal Type

Cats
Dogs

Map & Directions


Pet Parent Reviews

Level of trust in their decision making
Dr. Bridget Neal (VitalPet)
Average 3/5.0 (2 Ratings)

How well the veterinarian listens and answers questions
Dr. Bridget Neal (VitalPet)
Average 4/5.0 (2 Ratings)

Spends appropriate amount of time with you
Dr. Bridget Neal (VitalPet)
Average 4.5/5.0 (2 Ratings)

How well the veterinarian explained medical conditions
Dr. Bridget Neal (VitalPet)
Average 4.5/5.0 (2 Ratings)

Got urgent care appointment as soon as you needed
Dr. Bridget Neal (VitalPet)
Average 4.5/5.0 (2 Ratings)

Veterinarian talked to about preventative care
Dr. Bridget Neal (VitalPet)
Average 4/5.0 (2 Ratings)

Receptionists at this office courteous and helpful
Dr. Bridget Neal (VitalPet)
Average 4/5.0 (2 Ratings)

Would you recommend this veterinarian to friends and family
Dr. Bridget Neal (VitalPet)
Average 3/5.0 (2 Ratings)

Office cleanliness
Dr. Bridget Neal (VitalPet)
Average 4.5/5.0 (2 Ratings)

Wait times as expected
Dr. Bridget Neal (VitalPet)
Average 4.5/5.0 (2 Ratings)

Pet Parent Survey Comments


Thomas Broadhead
Sep 9 2020 11:59 AM
Dr, Neal, we are so heartbroken and totally hurt over the way Paris’ death was handled by you. Because we have been so upset we waited about sending this to you, because we didn’t want to be harsh and say something we would regret. It was not an easy decision for us to have her euthanized, but we made the hard decision not for us, but for her. We made the decision because we couldn’t stand to see her suffer. The last night we had her she let us know she was in pain, so we knew it was the right choice for her. You have treated our dogs for years so we would think you would have no doubt what they meant to us and we would do anything to improve their health. You not letting at least one of us come in to be with her during her final moments was very hurtful. We understand all about the coronavirus but we have seen numerous doctors during the last 6 months. We have both had several dental appointments. There are ways to be careful. I would think you go to the grocery store, doctor’s appointments, etc. yourself. We can even understand you choosing not to let people come in with their pets for checkups and treatment during this time, but it would seem having a pet euthanized should be treated differently. We thought at the least you would have spent one minute to come to the side door and to tell us it was over and how it went. We would not have known anything if we hadn’t said we will wait about paying until someone lets us know it is over. Because you didn’t come we really didn’t even know if they were telling us the truth. At that moment we so wished we had taken our friends’ advice and gone to several vets that allowed pet owners to be with their pets that were euthanized. We have not been able to find closure because we were not able to be with her to the very end. We feel guilty that we could have done better for her and we didn’t. We hesitated to send this, because there is no changing our situation, but then thought you might become aware of how your actions hurt us and maybe spare someone else in the future.

Paula Shumpert
May 5 2020 9:03 AM
great vet. She takes great care of our two puppies.

Rate This Veterinarian

Level of trust in their decision making
How well the veterinarian listens and answers questions
Spends appropriate amount of time with you
How well the veterinarian explained medical conditions
Got urgent care appointment as soon as you needed
Veterinarian talked to about preventative care
Receptionists at this office courteous and helpful
Would you recommend this veterinarian to friends and family
Office cleanliness
Wait times as expected

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